Get all of your course materials with

FIRST DAY® COMPLETE!

Our First Day® Complete program gives you access to all of your course materials, no need to shop around!

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized concierge service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Blackboard.

FREQUENTLY ASKED QUESTIONS

FIRST DAY® COMPLETE PROGRAM

First Day® Complete is a course materials fulfillment program that ensures students have their required course materials on the first day of class. Administered by Barnes & Noble College in partnership with OWU, the program provides all required textbooks, lab manuals, access codes, and digital textbook versions to eligible students.

NOTE: By default, each new semester ALL registered students are opted-IN to the program. EACH student must take action EVERYsemester to ensure proper implementation of the First Day Complete program.

Each semester, students have the option to pay a flat charge ($275 for full-time students; $150 for part-time students) to cover the total cost of all REQUIRED materials for all of their classes for the semester. The program, through Barnes & Noble College, provides the delivery of correct editions of required texts on or before the first day of class. Textbooks are issued on a rental basis, and must either be returned or purchased outright at the end of the term. (E-book subscriptions will automatically expire. No return is needed.) The charge does NOT cover “recommended” texts or consumable class supplies (goggles, kits, etc.).
For many students, this flat fee for all of their required materials is a great deal! For others, depending on the class load, it may be less expensive to source their own materials on the open market or a la carte through the OWU bookstore. While we believe there is added value in knowing you’ll have all of the correct editions delivered to you on or before the first day of class, the choice is yours. But…YOU have to tell us which you choose!

After registering for classes, students receive a personalized email from Barnes & Noble College that lists the required textbooks for their classes.

  • If any particular course has no materials required, that course will not be listed.
  • If a particular course material summary is listed as “pending,” you will receive an update email once a text has been adopted by the professor.

With this information, students can compare pricing on the open market and a la carte through the OWU bookstore vs. the flat charge to help inform their decision. (If no texts are required in any of their courses, the student will not receive an email, and they should opt out).

Within a few days of the first email from Barnes & Noble College, students receive a second email asking them to confirm their opt-in by choosing a delivery method for their package of textbooks – either a ship-to address or a pick-up at the OWU bookstore. OR, if they’ve decided to buy all of their textbooks on their own, they can opt-out at https://sso.bncollege.com/bes-sp/bessso/saml/owuedu/fdcopt/logon. If you have any trouble with the link, please contact the OWU bookstore at 740-368-3396. Upon successfully opting out, the First Day Complete charge will be automatically removed from your student account within 3 business days.

For the Spring 2025 Term, you can opt-out anytime between December 17, 2024 and January 23, 2025. If you opt-out of First Day® Complete for this term, you are assuming responsibility for buying the correct editions of all of your own required course materials, either “a la carte” through the Campus Store or another retailer, and having them in time for classes.

Troubleshooting tips: Note the limited timeframe of the opt-out window. It is recommended to use Google Chrome. If that alone doesn’t help, clear your Chrome cache and cookies, then try again. If the opt-out link is still not working for you, please reach out directly to the bookstore.

In addition to a FAQ website, the most robust clearinghouse of information for questions related to the First Day Complete program is Rob Terrill, store manager of the OWU Bookstore. Mr. Terrill can be reached at 740-368-3396 or rterrill@bncollege.com. For questions related specifically to your student account, please contact studentaccounts@owu.edu. Or, for assistance determining where to get the best help for your specific needs, please feel free to contact me at jlstanford@owu.edu.
If you add or drop a course, you will be provided instructions for returning your course materials and/or delivery options for materials for any new courses that you add.

PAYMENT

With First Day® Complete, all textbooks are considered rentals and a per-semester charge is applied to your student account for all registered courses.

MATERIALS

Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.
If any textbooks are not returned to the bookstore by the deadline date, a hold will be placed at the campus store and/or on the student’s account, until the fees due to the campus store are paid in full. Please reach out to the campus store manager with any questions.