Contact Info
Location
61 S. Sandusky St.
University Hall 018
Delaware, OH 43015
E studentaccounts@owu.edu
Monday- Friday
9:00am- 12noon
1:00pm- 5:00pm
To ensure that students have their books and materials at the beginning of the semester, OWU has partnered with Barnes and Noble for our First Day Complete program. This is a $360 fee for full-time and $168 fee for part-time students. Additional information on the program, fee, and opt-out options can be found on the webpage linked here.
The Office of Student Accounts is primarily responsible for the billing and collection of charges that appear on a student's financial account. While standard tuition charges are a well-known component of the student account, additional charges may include housing or judicial fines.
All charges post to the student account. Charges and due dates may be viewed on the student's online account and the Authorized User Portal. Instructions for finding your balance can be found here while transactions can be found here.
Students' accounts will detail charges and payments, including all applicable due dates. Accounts that are not paid in full or on a payment plan by the indicated due date will be assessed a late fee of 1% monthly.
If financial responsibilities have not been met, a student will receive a balance and/or transcript hold on their student account. Balance holds with prevent registration for future terms while transcript holds will prevent receipt of an official transcript. In addition, students whose accounts are not paid in full at the time of graduation will not receive a diploma.
Students who have unanticipated financial problems during a term should resolve them with the help of the Office of Financial Aid, as well as resources outside of Ohio Wesleyan University such as parents and relatives.
Former students who have failed to honor the terms and conditions of either a Federal Perkins loan or a University long-term loan will have a loan hold placed on their records. These individuals will be unable to register, to receive transcripts, grades or their diploma. Once a hold is placed on a student's record all terms and conditions must be fulfilled before the hold is removed.
Student accounts that have been turned over to a Collection Agency will have a unique financial hold placed on their account. The hold will prevent a student from being able to register for future terms in addition to obtaining academic records such as grades and transcripts.
Students must complete the Application to Withdraw from University (PDF). Once this form has been accepted by the University, a refund will be processed if applicable. Please see Refunds for more information regarding refunds and how they are applied.
The Office of Student Accounts is responsible for collecting all delinquent balances due to the university, including delinquent tuition and fees.
Collection is initiated when an account becomes delinquent and there are no satisfactory payment arrangements in place as determined by the Office of Student Accounts. An account is delinquent when:
The collection process may be expedited or delayed as deemed necessary. The University will take actions to collect a delinquent account.
The University will make a reasonable effort to notify the account holder of the status of the account and of possible referral to a Collection Agency. This warning will be in the form of a mailed collection notice which will show the current amount due on the date the statement was mailed. All written correspondences regarding a delinquent account will be mailed to the most recent active address on file for the individual. Itemized statements can be furnished upon request. It is the student's responsibility to maintain an accurate address with OWU.
If the account holder fails to respond to the courtesy contacts, the debt will be referred to an outside Collection Agency for further action. Once the account is placed with the Collection Agency, payments must be made directly to them.
Collection Agencies will assess collection fees and interest to the account holder. Collection Agencies reserve the right to employ legal counsel to handle litigation necessary to collect the debt. If litigation is filed, all costs associated with the litigation may be passed to the account holder. The Agency may not adjust or settle any debt so assigned without prior approval of the University.